Q:
What can you expect going through the ESM Solutions process?
A:
The safety effort should be treated like any other profit generating function. Safety benefits are truly positive when approached from an involved management perspective. You can expect the following from ESM Solutions:
Incredibly productive and efficient business operations, designed to maximize profitability
A process that identifies risk and makes calculated decisions on how to deal with the following aspects of the risk management process:
Q:
Will the ESM Solutions process make us OSHA compliant?
A:
Being compliant to all OSHA regulations that affect your company is an overwhelming task in itself, but the ESM Solutions process will help your organization build the foundation for examining your risk exposures and incorporate the necessary administrative and engineering controls. ESM Solutions also offers on-site consultation to aid in the development of programs to meet the intent of OSHA regulations.
Q:
Our insurance managers (broker, third party administrator, insurance carrier) already provide claims handling assistance. How does ESM Solutions differ from that service?
A:
ESM Solutions trains managers and supervisors involved with the recovery of an injured employee. The claims manager is faced with the difficult process of dealing with injured employees, doctors, medical clinics, lawyers, insurance companies, rehab specialists and many other professionals. The ESM Solutions claims management process provides training to allow your claims manager to deal more effectively with these people who may have different agendas. ESM Solutions also offers on-site claims management consultation to help resolve open claims and provides your staff with the knowledge and confidence to make their efforts more effective and productive.
Q:
How are the employees involved with this process?
A:
The ESM Solutions process trains line managers and supervisors to involve and empower employees in safety and Return-To-Work efforts, resulting in more employees becoming safer and more productive. Regular safety communication will continue – the communication will become more effective. Accident investigations will continue – employees will be a part of the process looking for the root causes. Facility inspections will continue – employees will be helping with hazard identification. Claims management will continue – employees will be more involved with the return to work team effort. A Job Hazard Analysis will be performed – employees will be involved because they know the job best.
Q:
How do I manage employees that may have existing health problems?
A:
ESM Solutions will assist you through the process of establishing holistic training programs that involve back injury prevention, health and wellness, overall fitness, nutrition, ergonomics, defensive driving and personal hygiene - topics that every employee should know. This type of training sends a strong message to your employees – your employer cares for you!